Privacy Policy

SHD Technology Co., Ltd. (“the Company”), owner of the website www.th.dreametech.com, places the utmost importance on protecting your personal information. The Company will collect, record, publish and use only the information that you voluntarily provide to the Company. If you do not accept or disagree with the terms and conditions of this Privacy Policy, you will not be able to access the Company's systems or platforms.
The Company will collect only the information necessary for the Company to provide services to you. The Company may request to collect additional information from you for purposes such as improving the Company's services or analyzing consumer behavior. The Company will collect only information relevant to the agreement the Company has made with you and will retain your information for the period stipulated by law or as long as the information is still relevant to the purpose for which it was collected.
You may visit and browse the Company's platform without providing any personal information to the Company. During your visit or browsing, your information will not be disclosed to the Company and your identity will not be known unless you register and become a member on the Company's platform and log in through your account.

Storage of personal data
When you create an account and register with the Company, or when you provide your personal information to the Company through other channels, the Company will collect only the necessary personal information from you, which includes the following information:
- Name and surname
- address
- Email
- Telephone number
- birthday
- sex
When you visit and/or purchase products online or visit our website or application, we collect the following personal and technical information:
- Registration information such as first name, last name, email, mobile phone number, password.
- Information about the electronic devices you use, such as IP Address or Other Device Identifier.
- The type and version of the browser you are using, including the type and version of the browser plug-in.
- Time Zone Settings
- MAC address and location data only if you use our Free WiFi service.
- Beacon / NFC
- Device model and device type Hardware identification information such as the device serial number (UDID).
- Software identifiers such as Advertiser Identifier for iOS (IDFA) or Advertiser Identifier for Android (AAID), connection information, access information, single sign-on (SSO) information.
- Operating systems and platforms and other technologies on devices used to access the platform.
- Requesting permission to use your location
- To use certain features of our application, you must allow us to access your location information, and you can change your privacy settings at any time through the application settings.
- We use your location information to send you relevant marketing campaigns. For example, if you are near one of our stores, we may send you special offers.
- You can share your location with us to receive more customized offers. You can turn off location sharing at any time through the app settings.
- We will not disclose your location information to third parties without your consent.
- When you visit our stores or premises, we collect images and audio, visual data, or video recorded by our CCTV cameras, which may identify you. However, we will post signs before reaching the area captured by the CCTV cameras to inform you. Please see the “CCTV Usage Policy” for more details. This also includes information about WiFi services within the store and the premises. The purpose of collecting and processing such data is to analyze the flow of users within our stores and to improve and develop the design of our stores and premises.
Please provide accurate, complete, and truthful information to the Company or its authorized representative. If there are any changes to your information, please update your information to reflect the current information you are using. The Company reserves the right to request any documents to verify the accuracy of the information you have provided.
The Company will only collect information that you voluntarily provide to the Company. If you choose not to provide your personal information to the Company or choose not to allow the Company to use your personal information any longer, the Company may not be able to provide you with the same full service as before.
You can access and edit your information at any time. If you provide information about another person, the Company will assume that you have received permission from that person. The Company will not be responsible if you provide personal information about another person without permission from the true owner of that personal information.
If you register and subscribe to the Company through your social media account, or you link your social media account to an account you have created with the Company, or you use other services related to the social media account on the website www.th.dreametech.com, the Company will have access to your personal information if you allow the social media to collect and access your information.

Use and disclosure of personal data
Your personal data collected by the Company will be used or shared with third parties (including affiliated companies, other related entities, external service providers and third-party vendors) for the following purposes, but not limited to:
- To facilitate your use of the service
- To process orders you have placed through the website www.th.dreametech.com
- To process payment for your orders placed through the website www.th.dreametech.com in order to deliver the products you have ordered through the website www.th.dreametech.com.
- *We may pass your personal information to third parties to deliver products to you.
- To inform you of the delivery status of your order.
- To be used for providing services related to the customer service center.
- To confirm your information with the shipping service provider for your order.
- To send information about marketing activities and promotions.
- To manage financial transactions related to your payments.
- To check information on the website www.th.dreametech.com
- To develop the usage and content on the website www.th.dreametech.com
- To understand your usage perspective on the website www.th.dreametech.com
- To study the behavior of users of the website www.th.dreametech.com
- To provide useful information to you when you use the services on the website www.th.dreametech.com
- To provide information about products and services of the website www.th.dreametech.com or other sellers on the website www.th.dreametech.com.
You can cancel the public relations service regarding marketing activities and promotions at any time.
The Company may be required to disclose your information if the Company has reason to believe that if the Company does not disclose your information, there is a threat to your life or health, or if the Company is required to comply with applicable law or to comply with regulatory and legal requirements and requests from any government agencies.
The Company may share your information with third parties or related companies for the above purposes, particularly to complete your transactions and to manage your account, for marketing purposes and to comply with regulatory and legal requirements and requests as the Company deems necessary.
In sharing your personal information, the Company will make every effort to ensure that third parties and related parties will keep your personal information secure and free from any unauthorized access, storage, use, disclosure or risky actions, and will retain your personal information only for as long as your personal information is necessary to achieve the above purposes.
In the course of our business development, we may sell or buy our stores or business units. In these transactions, customer information may be one of the transferred business assets, but will remain subject to the terms of our existing privacy policies, unless you have consented otherwise. In the event that we or substantially all of our assets are acquired, your information would also be one of the transferred assets.

The Company's right to disclose personal information
You consent and authorize the Company to disclose your personal data to authorized government agencies or the true owner of such personal data if the Company has reasonable grounds to believe that it is necessary to disclose your personal data to perform its duties and responsibilities, including management, whether voluntarily or as necessary, in order to cooperate with government agencies in accordance with orders or government processes. You agree and confirm that you will not file a lawsuit or complaint against the Company regarding the disclosure of your personal data.

Revocation of consent
You may express your intention to stop the Company from using or disclosing your personal data for any purpose and under any circumstances as stated above at any time. Please contact the Company at cs@dreame.th Or call 02-1151262 to express your intention to revoke your consent. However, if you do not allow the Company to use or disclose your information, the Company may not be able to provide products or services to you or may no longer be able to fulfill the contracts made with you, depending on the nature of your cancellation. The Company expressly reserves the right to exercise its rights and legal remedies in such cases.

Correcting your personal information
You may update your personal information to reflect your current information at any time by visiting your account page and editing any changes. Please update your information if any changes occur. If the information on your account page does not reflect your current information, there may be a delay in the delivery of your order or other delays in our services.
The Company may notify third parties and related parties of any changes to your personal data if your personal data is still necessary for the purposes stated above.

Access to your personal data
If you would like to review your personal information held with us or inquire about how your personal information has been or may have been used or disclosed by the Company within the past year, please contact us via cs@dreame.th At number 02-1151262, the Company reserves the right to charge a reasonable fee to retrieve your recorded personal information.

Security of your personal data
The Company stores all your information securely and will protect your personal information by:
- Restrict access to personal data
- Maintain technological tools and equipment to prevent unauthorized access to computers.
- Securely destroy your data when it is no longer legally or businessally necessary.
Your password will be used to access your account. Please use only numbers, letters and special characters and do not share your password with anyone. If you share your password with anyone, you are responsible for all actions taken under your account name. If your password is disclosed, you may lose control of your personal and other information you provide to the Company. You may also become bound by legal obligations on your behalf. Therefore, if your password is at risk of being disclosed, you should contact the Company immediately and change your password. The Company reminds you to always log out of your account and close your browser when you are finished using a public computer.

minor
For those who are minors under Thai law, you must obtain consent and approval from your parent or guardian before applying for membership with the Company. If a minor has already applied for membership with the Company, the Company will assume that you have received consent and approval from your parent or guardian. You agree and accept that the Company will not be liable in any way to you and any related persons if you do not obtain consent and approval from your parent or guardian before applying for membership.

Computer data storage
The Company or its authorized service providers may use cookies, web beacons, or other technologies to collect information to help you use and access the Services better, faster, safer, and more personalized.
When you visit the www.th.dreametech.com website, the Company's servers automatically record information that your Internet browser sends whenever you visit the website. This information includes:
- Your computer's IP address
- Types of Internet browsers
- The website you visited before coming to the company's platform.
- The web pages you visit on the Company's platform.
- Time spent visiting that web page. Product
- Information searched on the Company's platform includes the time and date of visit and other statistical information.
This information will be kept for analysis and evaluation to help the Company improve the platform and its services.
Cookies are small data files, typically consisting of a string of letters and numbers, that are stored in the memory of your web browser or device when you visit a website or view any text. They enable the Company to recognize your specific device and web browser, and allow the Company to more quickly tailor content to individual interests, and to help the Company provide services and platforms that are more convenient and useful to you.
Web beacons are small images that may be included on our Services and Platforms that allow us to count the number of users who have visited these pages so that we can better understand your preferences and interests.

Spam, spyware, or viruses
The Company does not permit the use of spam, spyware, or viruses on the Company's platform. User accounts or seller accounts are not allowed to communicate with each other via email or other communication channels without the express consent and permission of both parties. Therefore, both sellers and buyers should not communicate with each other on the website www.th.dreametech.com by sending spam, spyware, or computer viruses to each other. If you would like to report any suspicious messages, please contact us via cs@dreame.th Or call 02-1151262 immediately.

Privacy Policy Changes
The Company reserves the right to update and change this Privacy Policy at any time. Any changes to this Policy will be published on the Company's platform only.
Contact Website: www.th.dreametech.com
If you need to contact the Company, whether regarding the withdrawal of your consent for the Company to use your personal data, wish to access or correct your personal data, or have any questions, comments or complaints, or require technical or cookie-related assistance, please contact us at cs@dreame.th Or call 02-1151262

Applicable law
These Terms of Service and any details relating to the Company's Services shall be governed by and construed in accordance with the laws of Thailand.